Product Care

Our cake pans are pure food grade aluminum, we do not add any artificial coating or treat our products with sulfuric acid (anodizing). Because of this any imperfections in the metal we receive are evident in the final product. Unlike our competitors, who cannot hide these marks under nonstick coatings or can be chemically burned off through anodizing.
This is the aluminum hardening on the surface, the colour can effectively alter or change depending on the hardness of the water, and other factors. This is a natural process known as seasoning. This discolouration can be removed with vinegar or lemon juice, the discolouration does not impact the performance of the pans.
These black streaks occur when the cake pan is spun during the manufacturing process. It is a natural occurrence in the material. We are proud to use 100% pure organic aluminum without any additives. This discolouration can be removed with vinegar or lemon juice, the discolouration does not impact the performance of the pans.
Aluminum prevents rusting by hardening up the surface, the colour can effectively alter or change depending on the hardness of the water, and other factors. This is a natural process known as seasoning. For the best results, we recommend using parchment paper.
We do not anodize our products. It is pure natural aluminum without any additives.
It is likely some residual carbon from the manufacturing process. It is completely harmless and can be removed with vinegar or lemon juice.
We have replied to a similar question in this section that we do not recommend it. However, in the event of accidental use of dishwasher, the pans may be discolored and lose their shine but they'll be safe for further use and do not cause any health hazard.
Not recommended; our pans are made of natural, pure virgin non-toxic Aluminum and do not have any artificial coatings. Therefore, they are not suited for the harsh washing environment of the dishwasher with strong chemicals found in the detergent. For the best result and long life, please hand wash with a light/non-abrasive soap.